Reliable NDIS Support Built on Trust
Consistent, genuine care for participants across Adelaide.
We empower people to build independence and stay connected to their community. At Pillar Support Group, we provide the respectful, adaptable, and transparent support you can rely on to live life with confidence.
Meet Luke, Founder of Pillar Support Group
Hi, I’m Luke.
I’ve spent the last few years working in disability support, and I started Pillar Support Group to provide the kind of service I believe every person deserves: consistent, respectful, and genuinely caring.
I’ve seen firsthand how the right support worker can transform the lives of both participants and their families. That’s what drives me every day. For me, it’s about more than just showing up, it’s about building a foundation of trust through my Four Pillars of Support:
Respect: Treating everyone with dignity, listening deeply, and honoring your choices.
Reliability: Being the consistent, dependable support you can count on, every single time.
Adaptability: Tailoring my approach to meet your evolving goals and unique needs.
Transparency: Maintaining open, honest communication so you always know what to expect.
By focusing on these values, my ultimate goal is Empowerment, supporting you to build confidence, develop new skills, and lead a more independent life.
Why Choose Pillar Support Group
Choosing the right support worker is important, and consistency makes all the difference.
At Pillar Support Group, the focus is on providing reliable, genuine support that participants and families can feel comfortable with.
What makes us different:
Fully insured
NDIS Worker Screening Check
National Police Check
First Aid & CPR certified
Certificate III in Individual Support (Disability)
Several years of hands-on experience in disability support
Consistent support workers, no unfamiliar faces turning up
Opportunity to build real, ongoing relationships
Personal introductions to every team member before support begins.
Flexible support that works around your schedule
Our goal is simple, to provide support that people can rely on and feel comfortable with.
Current Status: We proudly support Self-Managed and Plan-Managed participants. We are currently undergoing the process for full NDIS registration to further expand our commitment to the community.
Our NDIS Support Services
Daily Living Support
Help with everyday tasks like cooking, shopping, routines, and keeping things running smoothly at home.
Community Access
Support to get out and about, appointments, social activities, or just being part of the community with confidence.
Personal Care
Dignified, one-on-one assistance with hygiene, dressing, and mobility. Respectful support tailored to your daily routines and independence.
Capacity Building
Working together to build skills, confidence, and independence over time.
Transport Assistance
Safe and reliable transport to appointments, activities, and anywhere you need to go.
Flexible Scheduling
Support available weekdays, evenings, and weekends. At home or out in the community.
Our Commitment to Consistency
We believe better relationships lead to better outcomes. That’s why we guarantee:
No Unfamiliar Faces: You’ll have the same worker consistently.
Introductions First: If additional support is needed, you’ll meet them before they start.
Your Routine, Your Way: Support is built around your schedule, not ours.
Meet The Team
A small, dedicated team focused on providing reliable, high quality support.
Luke Alexander
Director/Support Worker
What Our Community Says
Real feedback from the participants and families we support every day.
Nikki (Participants Mother)
"Luke has worked with our family for 2 years now providing exceptional support for our 13 year old son, Zac who has complex physical disability. He is professional - punctual, organised, meticulous with details, trustworthy, fast learning and unflappable with the constantly changing needs of our son. Most importantly, he is fun and always up for enthusiastically helping Zac to be as active as possible. Whether that's playing basketball, Mario Kart or swimming in the pool, Luke makes sure that routine afterschool shifts are times that Zac looks forward to. In amongst personal care and feeds, Zac knows he'll get to 'hang with Luke'. Our whole family value having Luke involved in Zac's care and most importantly, our three boys feel comfortable and like they can be themselves when he is around."
Supporting Men’s Mental Health
Pillar Support Group is proud to support the work of Mendis, a peer-led community dedicated to men living with disability. We believe strongly in their mission of "Men Mending Men" and their commitment to mental wellbeing within the NDIS. Visit their website to learn more about the community and the work they do.
Get In Touch
If you’re looking for reliable support, or just want to have a chat about how we can help, feel free to reach out.
Phone 0450 557 488
Email info@pillarsupportgroup.com.au
Location Adelaide
ABN 98 695 676 914